Q: Are you a factory or a trading company?
A: We operate as a professional manufacturer with our own factory, ensuring quality control and competitive pricing. We also offer integrated trading services to supply related accessories such as eyelets and snaps, providing a one-stop solution for your needs.
Q: Can you provide customized machines?
A: Yes, we specialize in offering customized solutions tailored to your specific requirements. Please share your details, and we will develop a machine that fits your production needs.
Q: What is your typical delivery time?
A: The standard production lead time is approximately 15–20 working days after order confirmation. Exact timing may vary based on order volume and customization requirements.
Q: What delivery terms do you offer?
A: We support flexible delivery terms, including EXW, FCA, FOB, CFR, CIF, and DAP, to accommodate your logistics preferences.
Q: What are your payment terms?
A: Our standard payment term is 30% advance payment, with the balance due before shipment after final inspection. For smaller orders, we recommend 100% advance payment to reduce banking fees for both parties.
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